Plan, design, document,
and operate rural and
urban fiber and copper networks with ease.
VertiGIS Telco solutions are trusted and loved by providers across the globe. Whether you're looking to visualize your physical and logical network, plan new routes, or make network operation more efficient, our software empowers you to achieve state-of-the-art, modern fiber network management.
Do you have other questions about BEAD Funding, FCC Reporting, or want to overcome B2C Customer Service challenges? We're prepared for what's to come.
We believe in prioritizing plant, people, and processes. Our dedication to excellence and 30+ years of industry experience can be seen in every aspect of our clients’ operations.
Our Solutions
Inside Plant
Need help keeping an eye on your Inside Plant? Manage the history, current status, and plans for any piece of equipment with a single, powerful tool that keeps your ISP records current and easily accessible.
Simplify workflows with dependable asset management. with features designed for the busy end user. Intelligent maps allow you to geographically view alarms and visualize network connections.
Bring all the valuable data from your monitoring system into a central repository for information. Using M4, you can visualize alarms and equipment as they are added to your network, and easily see what equipment and customers are affected by card outages. Generate a quick report without ever having to leave M4.
Customer Service
Using a combination of fully integrated software modules designed to eliminate common customer service pains, companies can improve efficiency, accuracy, and timeliness, and ultimately enhance the customer experience.
Customizable integration cartridges allow users to access information from billing, accounting, CRM systems and more for the most accurate and current data. Customer Service Representatives can view all this and more from a web browser, accessible from anywhere for easy data searching, record verification, and information retrieval.
Accurately prequalify and upsell customers, generate service orders and trouble tickets effortlessly and ultimately benefit from time-saving features like reusable process templates and comprehensive work order tracking.
Outside Plant
Phase out redundant tasks and ineffective systems with a customized collection of modules designed to simplify your workload.
Trace your outside plant with ease: With M4 tools, you can say goodbye to out-of-date practices and effortlessly trace multiple cable segments through multiple maps.
Plan the future of your network by combining live data with a visual representation of your service area. Find demographic information, service plans, and more to help you strategize the growth of your company’s network. With features such as automated reports, auto-generated cable throws, and integrated data sourcing, your workflows become streamlined and stress-free.
Telco Solutions
How does your team benefit from VertiGIS M4 solutions?
Engineers, OSP Managers, and Plant Record Specialists: With automated staking sheets, intuitive network design features, integrated fiber and copper management, and automated reporting, our tools can reduce the time spent on plant management activities by up to 75%.
Customer Service Representatives: Improve efficiency, accuracy, and timeliness to ultimately enhance the customer experience through the implementation of VertiGIS M4.
Workforce Management: Instant customer locates and structure histories cut dispatch time in half.
Marketing and Sales: Combining the power of graphics and data gives marketing and sales an instant, accurate picture of their customer base. Sales and marketing teams can also provide customers with real-time quotes and network visualizations.
Executive Management: Gone are the days where executives have to wait for reports on truck roll analysis, trouble analysis, cable fill analysis, and other information-rich reports. With VertiGIS M4, everything is available at the click of a button.
Ready to take your network to the next level? Contact us for a free demo.
Curious to see our M4 solutions in action? Complete the form below to access our on-demand webinar.
See how other organizations are leveraging VertiGIS solutions:
STRATA Networks
Bridging the gaps between engineering and customer service.
Safaricom
Implementing a centralized and accessible platform for network planning and design.
Moratelindo